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FAQ's » Service Questions

How fast is Tooway™?
Tooway™ offers downlink speeds of up to 22mbps and Uplink speeds at up to 6mbps.
Can I install it myself?
Installation is recommended by our trained installer network, via your distributor. Nevertheless, self-installation is possible following careful antenna assembly and pointing instructions. Particular attention is given to the pointing phase which has to be much more precise than for television reception.
How much does it cost?
Thanks to the use of standardized technology for the equipment and the Ka satellite band for transmission, Tooway™ is able to offer the service at virtually the same monthly fee as ADSL. Prices and sales conditions are available from service providers in each country.
Do I need a telephone line?
No, Tooway™ does not require any cable or phone lines.
Are there any minimum requirements for computers?
Not normally. Any computer (MAC, Windows or Linux OS) with an embedded network interface card (100/1000 Mbps) can be connected to the satellite modem. And more importantly, no additional hardware or computer software is required.
Can I integrate Tooway™ into a network?
Yes, you simply need to connect an IP Router between the network in your home and the satellite modem. Alternatively, in the near future, you will be able to choose the enhanced IDU with integrated router and Wi-Fi interface.
Can I use a wireless home network with Tooway™?
Yes, a Wi-Fi home network is available with Tooway™ at a low additional cost. Alternatively, any Wi-Fi router can be connected to the Tooway™ modem, allowing you to enjoy wireless browsing.
Does Tooway™ offer triple-play services?
Tooway™ gives access to satellite television by adding a small piece of equipment to the satellite dish. This allows both free-to-air and paying channels to be received.
Tooway™ can also support telephone through VoIP (Voice over Internet Protocol) technology. This service is added on by service providers and prices can vary accordingly.
Can I play online games with Tooway™?
In principle yes, but it is not recommended to play so called "first-person shooter" games because of the significantly longer ping times (approximately 600 – 650 ms).
Can I watch television with Tooway™?
Yes, Tooway™ can receive satellite television through a television feed added on to the satellite dish. The advantage of receiving satellite television is that it does not use your internet connection.
What is Tooway™?
Tooway™ is a bidirectional high speed satellite internet service for Internet access. Bidirectional means that receive and transmit functions are performed via the satellite; therefore there is no need for telephone line.
How do I know if Tooway™ is for me?
If you’re faced with the prospect of 'dial-up-only' Internet access, then Tooway™ is for you. It offers a high speed Internet access to you whatever your location.
What equipment do I need?
All you need is a satellite dish and a Tooway™ modem. No additional software needs to be installed on your computer to get internet access via Tooway™.
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