FAQ's - Installation and Setup Questions
In which direction and which angle the tooway satellite system has to be installed?
The angle and orientation of the satellite system and the color of the spot beams depends on the location of the satellite dish. With the KA-SAT Finder shown below, the needed information can be identified online. At the same time a blue colored line will shows you the direction in which the satellite system has to be pointed.
I chose the correct color spot beam during the install process indicated by the KA-Sat Finder, but I do get no sufficiently strong signal.
Please check if your installation location may be covered by two different spot beams. In this case, it may occasionally happen that the second spot beam works better than the one recommended by the KA-SAT Finder.
Is there a video that explains the installation and setup of the satellite dish?
Here you will find a video that explains the installation and setup of the satellite system in several simply and clear steps.
How can I check my Internet speed?
Please note that most of the available tools are not suitable for satellite internet speed measurement. Most tools are only suitable for ADSL Internet connections. One of the few tools that was developed specifically for satellite Internet is available in the link below. Please notice that this speed test only works for a tooway Internet connection. To get a meaningful result please do a least 2-3 speed test.